Mploy Staff – Recruitment Poole, Bournemouth, Christchurch, Salisbury, Dorchester & Andover

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Service Administrator

Posted: 7th October 2020
Salary: £18500 - £20000 per annum
Location: Ringwood,Hampshire
Reference: BMTH-ADMSE

Servicing Administrator

Salary: 18.5k going to 20k after probation
Working Hours: 8.30am-5.30pm, 1 in 4 Saturdays
Free Parking

Great role for someone with strong administrative and customer service skills. This is a busy department and your days will go quickly. Main duties will include:

  • Be the first point of contact for customer service calls
  • Log and process service requests received by telephone or email
  • Regularly update job status on internal / external computer systems
  • Efficiently deal with internal departments / customer and contractor queries
  • Assign completed jobs to ‘Completed’ status on the computer system
  • Update customers web-site systems with job status / estimated time of arrivals for contractors / contractors return to fit parts if required
  • Produce daily reports on customer job status’s for both internal / external distribution
  • Assist schedulers in organising relevant permits
  • Preparation of customer quotations
  • Assist in preparation of maintenance schedules and ensuring work is booked in
  • Collating / uploading relevant paperwork for customer submission
  • Assist in processing engineers worksheets onto the accounts system for back-costing/invoicing of service contracts
  • To maintain an effective manual filing system

This would suit somebody from a background in manufacturing, engineering, logistics, distribution or anywhere where you have used strong administration and coordination skills.

Contact Dave at Mploy, Bournemouth.