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Sales Support Executive

Posted: 9th October 2019
Salary: Negotiable
Location: Andover,Hampshire
Reference: sals

Mploy are recruiting for a Sales Support Executive. This role will be based in modern offices in Andover.

Key tasks:

  • To generate and process new sales leads as necessary
  • To speak to customers and ensure all documents and paperwork are submitted in a timely and correct fashion
  • To confirm install dates and issues to customers
  • Answer phone calls from customers and deals with problems as they arise
  • Take sales information and put it into an easily readable format
  • Follow up with customers to make sure that they are satisfied with a particular product
  • Make sure that salespersons are on track with sales goals
  • Processing of orders of equipment and product in conjunction with planning manager needs
  • To meet with other departments to make sure that salespeople are doing their job correctly
  • Provide any necessary data or reports to the sales team
  • Exerts attention to detail, as customers may have the same problems; report the problems as necessary
  • Acknowledge customers by responding to emails, texts, and phone calls
  • Update all contact information for clients
  • Store visits for auditing purposes
  • To provide trade show and event organisational support
  • Deal with any customer complaints and resolve any issues as necessary

This is a full time permanent position, based Monday – Friday.

For more information, please contact Mploy Andover