Posted: 15th November 2023
Salary: £25000 per annum
Location: New Milton
Reference: XCHSALOFFASS
Our client based in New Milton has an immediate requirement for an organised administrator to join their busy sales office team.
As a sales office assistant you will be at the cutting edge of the companies sales processing operations. You will be part of a close working team, providing exceptional customer service through multiple mediums whilst processing orders, answering customer enquiries and supporting the field sales team.
Your key responsibilities will include the following:
- Receive, process, and manage orders in accordance with company policy.
- Provide exceptional customer service and sales advice through all contact mediums used by our customers.
- Take ownership of cases and see them through to the end.
- Provide the field sales team with reporting data.
- Provide reporting data to our suppliers.
- Process the authorising of stock returns.
This is an office-based role, on occasion you may be required to work at Shows, Events, Dealer open days.
Applicants will ideally have some prior office-based administration and customer service experience, as well as some wholesale / retail sales experience. Experience in Microsoft Office (Outlook and Excel) is essential. Proven good communication skills and a good telephone manner are a must, as are good initiative, problem-solving, personal organisational and time management and prioritisation skills.
Your working hours when working from the office will be Monday to Thursday 08:30 to 17:00 and Friday 08:30 to 16:00 with 1-hour unpaid lunch. The working hours for the week will total 36.5 hours. Working hours may vary when working away from the office.
Your holiday entitlement will be 28 days including bank holidays. An average of five holiday days must be reserved to cover the companies closure over the Christmas/New Year period.
The starting salary for the role is £25,000 per annum, there is also a bonus scheme dependent on company performance.
If you are interested in this role, please contact Jon @ Mploy on 01202 478278 or e-mail jon@mploystaff.com