Posted: 11th February 2019
We are looking for a Sales Administrator to join sales team and help achieve company goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
You will need to be goal-oriented and have a good knowledge of customer service best practices. Good organizational skills and enjoy being part of a team.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
Produce quotations on request
Process sales orders
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Liaise with the production department to ensure delivery to customer schedule
Maintain and update sales and customer records
Communicate important feedback from customers internally
Ensure sales, customer service enquiries are responded to within set timeframe
Outbound calls to lapsed customers to re-engage them, quote chasing on a daily basis
Ensuring company policies and procedures are adhered to
To support and facilitate the External Sales Team and their customers
Proven work experience as a Sales administrator or Sales support agent
Methodical with attention to detail
Hands on experience with CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
Working hours Monday – Friday 9.00am -17.00pm; Salary between 18,000 – 20,000 per annum
Please apply by sending copy of your current CV.