Posted: 8th February 2019
Due to company growth our client is seeking an experienced Logistics Coordinator / Customer Services Advisor to work as part of their customer support team.
Key duties include:
The day to day operational tasks in managing customer orders and queries for the export division.
Work with distributors to ensure customer expectations met.
Take ownership in resolving order related issues.
Daily order report management.
Liaising effectively with contacts across the total supply chain.
Resolving customer and sales team queries in a timely manner.
Processing credits, debits and returns as appropriate.
Updating data on Excel.
You will need:
Previous experience in a supply chain type environment.
Excellent communication skills via phone and email.
Computer skills including MS Word and Excel.
Experience of working with overseas customers desirable.
Ability to work to deadlines.
Attention to detail.
Based in Bournemouth, working Monday to Friday 8.00 a.m. to 4.00 p.m. with salary DoE and benefits package including 25 days holiday plus bank holidays, pension scheme, life assurance and free parking.