Mploy Staff – Recruitment Poole, Bournemouth, Christchurch, Salisbury, Dorchester & Andover

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Export Customer Service Executive

Posted: 5th February 2019
Salary: £18500 - £21000 per annum
Location: a
Reference: CSE0502

Consumer Beauty Export – Customer Service Representative

Do you have a good background in customer management? Are you looking to work in a friendly team of a renowned beauty supplier company?

In this role, you will be part of a team of 6 and working closely with your colleges in order to provide the best possible service to our global customers.

Your day to day responsibilities will include:

  • Dealing with global customers and distributors from an order perspective via e-mails.
  • Inputting data into the system and release details for packing
  • Dealing with tracking orders and with export documents
  • Liaising with customers and commercial team, maintaining a positive attitude and versatility
  • Great attention to detail and excellent problem-solving skills
  • Daily report management
  • Manage relationships with clients to drive growth and customer claims

What you will need to have:

  • Leadership in solving order related problems
  • Comprehensive SAP knowledge
  • Good experience in a Customer Service environment or other busy team
  • Strong MS Office skills
  • SAP knowledge and Customs and Transportation specifics for Export business would be an advantage
  • Excellent communication skills written and spoken, great attention to detail and a pro-active attitude

Salary: 18,500 -21,000 DOE p/a
Working Hours: Monday-Friday 08:00-16:00.

If you think this is the right role for you, apply NOW or call Sophia @ Mploy and speak with us for more information,