Posted: 5th February 2019
Salary: £18500 - £21000 per annum
Consumer Beauty Export – Customer Service Representative
Do you have a good background in customer management? Are you looking to work in a friendly team of a renowned beauty supplier company?
In this role, you will be part of a team of 6 and working closely with your colleges in order to provide the best possible service to our global customers.
Your day to day responsibilities will include:
- Dealing with global customers and distributors from an order perspective via e-mails.
- Inputting data into the system and release details for packing
- Dealing with tracking orders and with export documents
- Liaising with customers and commercial team, maintaining a positive attitude and versatility
- Great attention to detail and excellent problem-solving skills
- Daily report management
- Manage relationships with clients to drive growth and customer claims
What you will need to have:
- Leadership in solving order related problems
- Comprehensive SAP knowledge
- Good experience in a Customer Service environment or other busy team
- Strong MS Office skills
- SAP knowledge and Customs and Transportation specifics for Export business would be an advantage
- Excellent communication skills written and spoken, great attention to detail and a pro-active attitude
Salary: 18,500 -21,000 DOE p/a
Working Hours: Monday-Friday 08:00-16:00.
If you think this is the right role for you, apply NOW or call Sophia @ Mploy and speak with us for more information,