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Customer Support Advisor

Posted: 22nd June 2022
Salary: £10.75 per hour
Location: Bournemouth
Reference: BMTH-CSA13

Customer Support Advisor

Location: Poole
Pay rate: £10.75 per hour
Hours: 8:30am – 5pm / 9am – 5:30pm, Monday – Friday
Hybrid working is available (2/3 days required in the office)
Fixed-term contract until December 2022
 
Our client is looking for an experienced customer service advisor to join their team based in Poole. The role will include providing support to customers purchasing products across the UK & Ireland and preparing quotations.
 
Duties:

  • Dealing with inbound calls from customers
  • Regularly ensuring you are updating the customers with their enquires if the situation cannot be resolved quickly
  • Updating the internal system regularly and efficiently
  • Supporting internal departments with customers with pricing agreements
  • Ensuring that all customers provide correct documentation
  • Reviewing purchase orders and collating all required documents

 
Skills:
•Excellent written & verbal communication skills
•Ability to work with numbers and systems
•High degree of accuracy and attention to detail
•Proactive and very well organised
•Have the ability to be a problem solver
•Able to use initiative and independent thinking skills
 
For more information or to apply, please contact Shannon on 01202 558635 / shannon@mploystaff.com