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Customer Service Advisor

Posted: 18th November 2021
Salary: £10.16 per hour
Location: Bournemouth
Reference: BMTH-CSA

Customer Service Advisor

Location – Bournemouth Town Centre

Pay Rate – £10.16 per hour

Hours – 9am – 5pm, Monday – Friday

 

Our client is looking for a Customer Service Advisor to join their team on a temporary basis. You must be enthusiastic, willing to learn and have excellent communication skills. You will be given the tools and support needed to exceed in this role and there is a potential opportunity for the role to go permanent for the right candidate. You will be responsible for contacting customers to ensure they have received the correct information and assisting them with any questions they may have.

 

Duties

  • Assist customers with queries
  • Contacting customers to support them with documentation
  • Managing and organising your workload
  • Ability to prioritise duties
  • Adhere to company standards whilst providing excellent customer service

 

Skills

  • Excellent customer service skills
  • Good telephone manner
  • Be able to follow instructions and adapt
  • Ability to multitask
  • Work efficiently with processes within the business
  • Ability to work well under pressure

 

For more information or to apply for this role please contact Lauren in our Mploy Bournemouth Office – 01202 558635 / lauren@mploystaff.com