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Customer Service Advisor

Posted: 15th September 2022
Salary: £10 per hour
Location: Bournemouth BH2 5EQ
Reference: BMTH-CSABO

Customer Service Advisor
Location – Bournemouth Town Centre
Pay Rate – £10 per hour
Hours – 9am – 5pm, Monday – Friday (37.5 hours per week)
Assignment – 3 months (potential temp to perm option)
Hybrid working is also available 3 days in the office/ 2 days WFH once training has been completed
 
Our client is looking for a Customer Service Advisor to join their team on a temporary basis. You must be enthusiastic, willing to learn and have excellent communication skills. You will be given the tools and support needed to exceed in this role and there is a potential opportunity for the role to go permanent for the right candidate.
 
Duties

  • Assist customers with queries
  • Deal with inbound calls from customers regarding their account
  • Contacting customers to support them with documentation
  • Managing and organising your workload
  • Ability to prioritise duties
  • Adhere to company standards whilst providing excellent customer service

 
Skills

  • Excellent customer service skills
  • Good telephone manner
  • Be able to follow instructions and adapt
  • Ability to multitask
  • Work efficiently with processes within the business
  • Ability to work well under pressure

 
For more information or to apply for this role please contact Shannon in our Mploy Bournemouth Office – 01202 558635 / shannon@mploystaff.com