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Billing Administrator

Posted: 18th June 2020
Salary: Up to £9.49 per hour
Location: Bournemouth,Dorset
Reference: BMTH-BILL

Billing Administrator

Temp to Perm
Hourly Rate: 9.49ph
Location: Bournemouth
Working Hours: 8am-4pm, 9am-5pm, no weekends

This is an administration focused role where attention to detail and time management are key requirements. You will be working with a team who are responsible for the accuracy of the billing process for business customers. You will be liaising with both internal and external parties to ensure all billing information is correct. Standard duties are inclusive of but not limited to:

  • To plan and prepare all requirements to ensure the customer billing processes are delivered at the right frequency and in a manner that provides minimal impact to the business.
  • To provide office support for all sections in the department, including updating work requests and passing on information to other departments and updating the billing system.
  • To maintain security and confidentiality of the data contained within the company systems.
  • Work with large volumes of data from customers on Excel.
  • To liaise with relevant contacts and provider to ensure all billing information is correct.
  • Understand current tariffs and liaise with commercial team to ensure tariffs are correct.
  • Manage and deal with billing queries through CRM.
  • Liaise with and support the Sales department to ensure billing can be delivered accurately and on time
  • To look for initiatives that will help the Company achieve it’s agreed targets.
  • To ensure all work is actioned within agreed time scales.
  • Ensure individual performance targets and agreed objectives are achieved and maintained.
  • Manage the delivery of the direct debit process and submit customer direct debit mandates to the bank.
  • Contribute to the risk management process by providing qualitative performance feedback on the meter reading contract supplier performance when required.

If you feel you have the right skills and experience for this position then please contact Shannon at Mploy, Bournemouth.